Tag Archives: google

Social media & change management

April 28, 2008 – 3:00 pm

Reading and responding to the comments left on the last couple of posts had me returning to a question that I have wrestled with periodically over the last year or two: how do you convince senior management of the need to begin planning for online engagement? One tactic that occurred to me is to use [...]

By Jason Ryan | Posted in social media | Also tagged , , , , , , , | Comments (8)

Google’s Page Rank hiccup

October 28, 2007 – 8:18 pm

On Thursday morning I saw an interesting item in my feed reader from Darren Rowse at Problogger. The evening before, Darren had posted about his PageRank dropping from a 7 to a 4, in the space of a few hours. He was, naturally, concerned at this unexpected turn of events. As the story unfolded, it [...]

By Jason Ryan | Posted in Reputation management, social media | Also tagged , , , , | Comments (1)

Channel selection: comms & the Internet

May 20, 2007 – 4:01 pm

My experience over the last two or three years in New Zealand government has taught me that one of the biggest hurdles that public sector communicators face is convincing senior management of the seismic shift in the public affairs function that the Internet is causing. All too often we encounter attitudes like, Yeah, but it’s [...]

By Jason Ryan | Posted in Communications, General, Reputation management | Also tagged , , , | Comments (6)

Launch of the portals

March 4, 2007 – 11:31 am

So, after much pre-publicity, speculation and hype, we now have two new Internet portals in the New Zealand market. Last week both Xtra and Microsoft revealed their offerings. And, while I really doubt if anyone outside the relevant organisations cares that much, I thought I would have a quick look at both and pass on [...]

By Jason Ryan | Posted in Communications, Technology, Web standards | Also tagged , , , , , , | Comments (0)

Hard lessons in social media

January 26, 2007 – 11:38 am

This week has been a hard one for the New Zealand public sector as it comes to terms with social media. The furore over the blog critical of Child, Youth and Family Services (part of the Ministry of Social Development) has highlighted how much all of us, as public sector communicators, need to learn to [...]

By Jason Ryan | Posted in Communications, Reputation management, social media | Also tagged , , , | Comments (5)

Social media and reputation

November 13, 2006 – 12:05 pm

I have just finished reading a white paper on Social Media written by Trevor Cook and Lee Hopkins. It is a very good introduction to how new media is changing our working environment.
What really got me, however, was a quote in the front of the paper that, given my recent comments about reputation management [here [...]

By Jason Ryan | Posted in Public affairs, Reputation management, social media | Also tagged , , , , , | Comments (0)

Eraser Inc

November 8, 2006 – 7:06 pm

Wired magazine has reported on a new startup, called ReputationDefender (note the lack of a space between the two words, a sure sign that this company is certified Web 2.0™), whose mission in life is to:

…act on your behalf by contacting data hosting services and requesting the removal of any materials that threaten your good [...]

By Jason Ryan | Posted in Communications, Reputation management, Technology, social media | Also tagged , , , | Comments (1)

Blogging + Podcasting

October 28, 2006 – 3:30 pm

What is it about these two (relatively, particularly in the case of blogging - Blogger was launched in 2000) new media that is causing such fundamental changes to the environment in which we operate? And, more importantly, how will these changes manifest in the public sector environment?
If you are still feeling your way around the [...]

By Jason Ryan | Posted in Communications, Public affairs, Reputation management, Technology, social media | Also tagged , , , , | Comments (0)