January 20, 2008 – 5:11 pm
Mark Thompson, the Director General of the BBC, last week on the BBC blog posted a speech he gave called The Trouble with Trust. At over 6,000 words it is a long post, but if you are a public sector communicator, it is well worth the read – for some very different reasons.
Thompson wants to [...]
September 26, 2007 – 11:58 am
For those of us who are watching how governments begin to engage with social media, it has been a particularly active week. Colin McKay at the Canadian Office of the Privacy Commissioner has launched an official blog and there has been a bit of activity here in the antipodes as well.
Police wiki
First, as part of [...]
It is almost inevitable that, right now, there are at least a couple of people in your agency running their own blogs. It is also a pretty safe bet to assume that if you open up your agency’s media policy, you won’t find anything in there about blogging. The policy will be very specific about [...]
I posted a couple of arguments for getting a blog up as an internal communications tool some weeks ago, Business case for a blog. However, as a blog is a content management system, there are any number of other ways to turn this tool to your communications needs.
Bob Conrad at The Good, the Bad, the [...]
Let’s assume that you have a new project in your agency that requires thorough and structured (internal) communications. When you are writing up your communications strategy, how do you sell senior management on the idea of a blog as one of the key channels? What arguments can you bring to bear that might persuade them [...]
A lot of the (offline) feedback I have been getting about this blog has been along the lines of, “why are you so obsessed with social media?” And it is a fair question. There are plenty of other areas of public affairs that I could post about that would probably be of more interest to [...]
Every once in a while you come across an idea or a product that is so obviously the result of unimaginable hours of hard work and intellectual brilliance completely detached from any semblance of reality. When I read this story in the Sydney Morning Herald, I had to check the dateline a couple of times [...]
March 15, 2007 – 12:36 pm
I have finally come across a copy of Gartner’s Hype Cycle for Government, 2006 (no link: subscription only). And while I am not a big fan of their literature – I find the hype cycle is too IT focussed and lacks a wider perspective – I thought that I might share a few (belated) observations [...]
February 19, 2007 – 8:52 am
If you have worked through your communications strategy, evaluated all of your options and channels and the most appropriate course of action is a social media solution (blog, wiki or podcast), then here are some points that you may want to consider before you rush off and launch.
Please note, I am only covering corporate [...]