Author Archives: Jason Ryan

Kiwis’ usage of the Internet

Last week, as part of the World Internet Project, Auckland University published The Internet in New Zealand 2007, a survey of 1430 New Zealanders’ use of and attitude towards the Internet. It has some interesting findings, particularly for public sector communicators.
The topline results of our usage habits are fairly unremarkable: 78% of Kiwis use the [...]

Citizens’ views on Govt 2.0

Colin McKay posted earlier this week about a fascinating piece of research published by the Canadian government. The paper, New Technologies and GC Communications [Word], is the first phase (the qualitative) of a survey into Canadians views on their government’s use of Web 2.0 technologies.
There are a couple of points that the survey throws up [...]

Open sourcing government

In April last year, I published a post on what I considered to be the 5 principles for Govt 2.0, one of which was open source government. This week, some academics form Princeton University have published a paper, still in draft, with the wonderful – if only slightly melodramatic – title, Government Data and the [...]

The future of communications

For the last couple of months I have been focusing on (what I hope has been) a less technical and more strategic approach to public sector communications; with a particular emphasis on using change management as the context for understanding what social media and govt 2.0 mean for our agencies.
This has been motivated partly by [...]

Social media & change management

Reading and responding to the comments left on the last couple of posts had me returning to a question that I have wrestled with periodically over the last year or two: how do you convince senior management of the need to begin planning for online engagement? One tactic that occurred to me is to use [...]

Lest We Forget

ANZAC day is the one public holiday that, for me, conjures a sense of what could almost pass for reverence.
I can’t think of anything more eloquent, or more appropriate, than this poem by the late John Forbes.
Anzac Day

A certain cast to their features marked
the English going into battle, & then, that

glint in the Frenchman’s eye [...]

Rate your agency

As we approach the end of the financial year, public servants (with varying degrees of apprehension) start to turn their minds to their performance reviews. And while typically this is when you demonstrate your unswerving devotion to the cause and highlight the prodigious efforts you have been making throughout the year, it is also an [...]