Monthly Archives: April 2008

Social media & change management

Reading and responding to the comments left on the last couple of posts had me returning to a question that I have wrestled with periodically over the last year or two: how do you convince senior management of the need to begin planning for online engagement? One tactic that occurred to me is to use [...]

Lest We Forget

ANZAC day is the one public holiday that, for me, conjures a sense of what could almost pass for reverence.
I can’t think of anything more eloquent, or more appropriate, than this poem by the late John Forbes.
Anzac Day

A certain cast to their features marked
the English going into battle, & then, that

glint in the Frenchman’s eye [...]

Rate your agency

As we approach the end of the financial year, public servants (with varying degrees of apprehension) start to turn their minds to their performance reviews. And while typically this is when you demonstrate your unswerving devotion to the cause and highlight the prodigious efforts you have been making throughout the year, it is also an [...]

Mobility and agility

This post began as a review of how well government websites are doing making their content available to mobile devices. I had looked at this in February last year, and had hoped that over those 12 months we might have seen an improvement. These hopes proved, as you might guess, somewhat optimistic. This exercise did, [...]