Comments on: Principles for public sector social media http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/ The public affairs practice in New Zealand Thu, 07 Aug 2008 19:03:26 +0000 http://wordpress.org/?v=2.6 By: Guidelines for social media « Nimble gidgee http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/#comment-421 Guidelines for social media « Nimble gidgee Tue, 22 Apr 2008 07:45:43 +0000 http://psnetwork.org.nz/blog2/?p=38#comment-421 [...] April 22, 2008 Reading Seb Chan’s post called Updating your social media and staff blog policies on fresh+new lead me to Jason Ryan’s post called Principles for public sector social media [...] [...] April 22, 2008 Reading Seb Chan’s post called Updating your social media and staff blog policies on fresh+new lead me to Jason Ryan’s post called Principles for public sector social media [...]

]]> By: Who’s this Jason Ryan guy? | Web Directions http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/#comment-417 Who’s this Jason Ryan guy? | Web Directions Thu, 17 Apr 2008 06:17:56 +0000 http://psnetwork.org.nz/blog2/?p=38#comment-417 [...] Principles for public sector social media. If your government agency is thinking about starting to blog, you really don’t need to read anything except this document. Ten easy to understand and implement principles that will stand you in good stead with what can be a tricky enterprise. In fact, looking at them again now, I would recommend this list to anyone anywhere who is serious about starting a blog. [...] [...] Principles for public sector social media. If your government agency is thinking about starting to blog, you really don’t need to read anything except this document. Ten easy to understand and implement principles that will stand you in good stead with what can be a tricky enterprise. In fact, looking at them again now, I would recommend this list to anyone anywhere who is serious about starting a blog. [...]

]]> By: fresh + new(er) » Blog Archive » Updating your social media and staff blog policies http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/#comment-410 fresh + new(er) » Blog Archive » Updating your social media and staff blog policies Mon, 14 Apr 2008 06:02:30 +0000 http://psnetwork.org.nz/blog2/?p=38#comment-410 [...] those agencies considering introducing policies I would also recommend the fantastic work of Jason Ryan from the NZ Network of Public Sector Communicators. Jason has been at the forefront of developing [...] [...] those agencies considering introducing policies I would also recommend the fantastic work of Jason Ryan from the NZ Network of Public Sector Communicators. Jason has been at the forefront of developing [...]

]]> By: Common-Nature » Blog Archive » Great ‘before you blog’ checklist http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/#comment-41 Common-Nature » Blog Archive » Great ‘before you blog’ checklist Sat, 09 Jun 2007 14:51:00 +0000 http://psnetwork.org.nz/blog2/?p=38#comment-41 [...] A noteworthy post by the Network of Public Sector Communicators; this entry provides an excellent checklist of how a government agency ought to approach blogging. [...] [...] A noteworthy post by the Network of Public Sector Communicators; this entry provides an excellent checklist of how a government agency ought to approach blogging. [...]

]]> By: Ketcheson.net :: links for 2007-02-20 http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/#comment-40 Ketcheson.net :: links for 2007-02-20 Tue, 20 Feb 2007 08:19:38 +0000 http://psnetwork.org.nz/blog2/?p=38#comment-40 [...] NPSC Blog | Blog Archive | Principles for public sector social media Two great posts in a row Jason Ryan in New Zealand about blogging and the public sector. (tags: publicsector socialmedia governmentblogging) [...] [...] NPSC Blog | Blog Archive | Principles for public sector social media Two great posts in a row Jason Ryan in New Zealand about blogging and the public sector. (tags: publicsector socialmedia governmentblogging) [...]

]]> By: Che Tibby http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/#comment-39 Che Tibby Tue, 20 Feb 2007 00:54:19 +0000 http://psnetwork.org.nz/blog2/?p=38#comment-39 hmmm. interesting question about transparency. if you open the policy process to input from the public you'll attract the attention of the kinds of person who: a. have lots of computer access b. have lots of time to follow online debates. this can be a good thing, because they're sometimes the kinds of people who you want to take an interest in the ideas you're developing. but... not always. hmmm. interesting question about transparency. if you open the policy process to input from the public you’ll attract the attention of the kinds of person who:

a. have lots of computer access
b. have lots of time to follow online debates.

this can be a good thing, because they’re sometimes the kinds of people who you want to take an interest in the ideas you’re developing. but… not always.

]]> By: jason http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/#comment-38 jason Mon, 19 Feb 2007 22:05:48 +0000 http://psnetwork.org.nz/blog2/?p=38#comment-38 David: this is the challenge of new media. Even if the voice is a 'thinking out loud' one, the author has to weigh the other principles (specifically 8 and 10) to ensure that, for example, decisions that should be made by the Government are not pre-empted. And I do think that, for agency social media projects, the content is part of the 'offical discourse.' It is not <em>the same as</em> a press release, but nevertheless, it will be perceived by people as being 'from government.' It may not amount to a policy postition, but it will have to stand up to a high level of scrutiny. Transparency (3) would help to clarify this for people. Ignacio: thanks for reading. Not much in the way of externally facing projects, but we have <a href="http://www.e.govt.nz/resources/news/2006/20060604.html" rel="nofollow">dipped our toe in the water</a>. David: this is the challenge of new media. Even if the voice is a ‘thinking out loud’ one, the author has to weigh the other principles (specifically 8 and 10) to ensure that, for example, decisions that should be made by the Government are not pre-empted.

And I do think that, for agency social media projects, the content is part of the ‘offical discourse.’ It is not the same as a press release, but nevertheless, it will be perceived by people as being ‘from government.’ It may not amount to a policy postition, but it will have to stand up to a high level of scrutiny. Transparency (3) would help to clarify this for people.

Ignacio: thanks for reading. Not much in the way of externally facing projects, but we have dipped our toe in the water.

]]> By: Ignacio Duelo http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/#comment-37 Ignacio Duelo Mon, 19 Feb 2007 21:38:02 +0000 http://psnetwork.org.nz/blog2/?p=38#comment-37 Hello from Argentina. Very useful advice. Do you know of any places in the NZ public sector where they have already introduced a blog or a wiki? Thanks and regards. Ignacio Hello from Argentina. Very useful advice. Do you know of any places in the NZ public sector where they have already introduced a blog or a wiki?

Thanks and regards.

Ignacio

]]> By: David Hume http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/#comment-36 David Hume Mon, 19 Feb 2007 21:37:29 +0000 http://psnetwork.org.nz/blog2/?p=38#comment-36 Jason, you've been on fire lately with this stuff. I'd want to qualify your point about trust though. Surely the voice you use when blogging is a 'thinking out loud' voice and not an 'official agency policy' voice. Surely that needs to be made clear in a blog at the start? Would making that move count as disclaiming? My sense of social media as a public sector productivity (and not just a transparency) tool is that they allow for vagueries and cloudy thinking. The point is to allow the readership to contribute, kick the tires, and sharpen things up, kind of like an always-on focus group. This means making clear that anything you're posting is always a work in progress that you're seeking to develop further. It can't be the official word. That comes out in a press release, doesn't it? Jason, you’ve been on fire lately with this stuff. I’d want to qualify your point about trust though. Surely the voice you use when blogging is a ‘thinking out loud’ voice and not an ‘official agency policy’ voice. Surely that needs to be made clear in a blog at the start? Would making that move count as disclaiming?

My sense of social media as a public sector productivity (and not just a transparency) tool is that they allow for vagueries and cloudy thinking. The point is to allow the readership to contribute, kick the tires, and sharpen things up, kind of like an always-on focus group. This means making clear that anything you’re posting is always a work in progress that you’re seeking to develop further. It can’t be the official word. That comes out in a press release, doesn’t it?

]]> By: Ian Ketcheson http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/#comment-35 Ian Ketcheson Mon, 19 Feb 2007 17:51:49 +0000 http://psnetwork.org.nz/blog2/?p=38#comment-35 Great post. I've circulated this around to many of my contacts who think about these kinds of things in a government context here. Great post. I’ve circulated this around to many of my contacts who think about these kinds of things in a government context here.

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